How do we use your data?
In providing your personal data you consent to The Lions Den using the data collected in order to meet our commitments to you and to provide you with the service you expect. We need your personal data for the following purposes:
• To process your orders (e.g. your name, address, date of birth and bank details)
• To be able to contact you in the event of any problem with the delivery of your items (e.g. telephone number, address)
• To enable us to answer your queries and to inform you of new or changed services (e.g. your email address)
• To be able to validate that your are of legal age for shopping online (e.g. date of birth)
We will only keep your data for as long as necessary to carry out our services to you or as long as we are required by law. After this your personal data will be deleted. We cannot remove your data when there is a legal storage requirement, such as book keeping rules or when there is a legal ground to keep the data, such as an on-going contractual relationship.
Non-personal data is used as described above and in other ways as permitted by applicable laws, including combining non-personal data with personal data.
What are your rights?
You have the right to request information about the personal data we hold on you. If your data is incorrect, incomplete or irrelevant you can ask to have the information corrected or removed.
Who has access to the data?
We do not sell your information to third parties. We do, however, share data with third parties when necessary to fulfill a transaction, complete a service, for administrative purposes, or when required by law. Any data that is forwarded to third parties is used to meet The Lions Den commitments to you. The Lions Den may also supply your personal data to organizations such as credit reference or debt collection agencies for the purposes of credit checks, identity checks, monitoring credit rating and debt collection. Additionally, we will share your data if such sharing is required by law or to protect against potential or suspected fraud. Also, if The Lions Den undergoes a merger, corporate reorganization, or all or part of our assets are sold or acquired by another party, your personal data may be shared. If you do not want us to share your personal data in these manners, please do not provide it to us.
How do we protect your data?
No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to us is done at your own risk. That said, once we receive your transmission, we have technical and organizational measures in place to help protect your data from loss, manipulation, unauthorised access, etc. We continually adapt our security measures in line with technological progress and developments. At The Lions Den we protect your data using encryption using Secure Sockets Layer (SSL). SSL is a function that encrypts all information sent between buyer and seller, including card information, so that card details cannot be read by external parties.
For card purchases we work with an authorised payment agent that helps us to check directly with your bank that the card is valid for purchases. Our payment agent processes your card details in line with the PCI DSS requirements. When you pay by card we reserve the right to carry out an identity check.
We do not collect any personal data directly from individuals under the age of 13. If we discover that any such information is in our possession, we will delete it.
What data do we collect?
This policy applies only to information collected on the Site. We collect two types of information from visitors to the Site: (1) Personal Data and (2) Non-Personal Data.
‘Personal Data’ is information that identifies you personally, such as your name, address, telephone number, email address, and sometimes your Internet Protocol (IP) address. We may collect this information when you visit our site, or complete a purchase.
‘Non-Personal Data’ can be technical in nature. It does not identify you personally. Examples of non-personal data include the following:
• Web Beacons (also known as ‘clear gifs,’ ‘web bugs’ or ‘pixel tags’) -- ‘Web Beacons’ are tiny graphics with a unique identifier, similar in function to cookies, and are used to allow us to count users who have visited certain pages of the Site and to help determine the effectiveness of promotional or advertising campaigns. In contrast to cookies, which are stored on a user's computer hard drive, web beacons are embedded invisibly on web pages.
• Demographic Information -- ‘Demographic Information’ may be your gender, age, zip code, geolocation data and interests, which you voluntarily provide to us on and through the Site. We may use this information to provide you with personalized services and to analyze trends to ensure the information provided by the Site meet your needs. Please note that we also consider aggregated information, which is not personally identifiable, to be non-personal data.
The above list provides an example of the non-personal data that is collected via the Site.
Please note that our Site do not support ‘Do Not Track’ browser settings and do not currently participate in any ‘Do Not Track’ frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of your personal or non-personally identifiable information.
The Site may include links to other websites which don't fall under our supervision. We cannot accept any responsibility for the protection of the privacy or the content of these websites, but we offer these links to make it easier for our visitors to find more information about specific subjects.
We may communicate with users who use our services on a regular basis via email. For example, we may use your email address to confirm your request, to send you notice of payments, to send you information about changes to our products and services, and to send notices and other disclosures as required by law. Generally, users cannot opt-out of these communications, but they will be primarily informational in nature rather than promotional.
However, we provide you the opportunity to exercise an opt-out choice if you do not want to receive other types of communication from us, such as emails or updates from us regarding new services and products offered on the Site. The opt-out choice may be exercised by ticking or un-ticking the appropriate box if such checkbox is available at the points where personal data is collected or by contacting us. We will process your unsubscribe as soon as possible, but please be aware that in some circumstances you may receive a few more messages until the unsubscribe is processed. You also may opt-out of receiving such emails by clicking on the ‘unsubscribe’ link within the text of the email.
By using the Site and providing your mobile phone number, you hereby consent to receive autodialed and/or pre-recorded telemarketing calls and text messages from or on behalf of us at the mobile number that you provide at sign-up. You understand that consent to receiving messages on your mobile device is not a condition of purchase and understand that message and data rates may apply. Additionally, should you choose to stop receiving such messages, you can reply STOP to a text messages once it is received. However, you hereby consent to receiving a confirmatory message in response to your STOP request.
California Privacy Rights
Under California's ‘Shine the Light’ law, California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g., residents who makes the request in 2011 will receive information regarding 2010 sharing activities).
To obtain this information, please send an message via contact with ‘Request for California Privacy Information’ on the subject line and in the body of your message. We will provide the requested information to you at your email address in response. Please be aware that not all information sharing is covered by the ‘Shine the Light’ requirements and only information on covered sharing will be included in our response. If you prefer to receive such information via regular first-class mail, please send a written request to the address below.
The Lions Den
The Lions Den. All rights reserved. All materials contained within this website are protected by copyright belonging to The Lions Den.
Last Updated: 10/27/2015